Terms and Conditions

  1. Detailed description of goods and/or services
  2. Sanguine Spa and College is a business in the spa industry that provide services and training.

  3. Delivery policy
  4. Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way SMS or email.

    (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

  5. Export restriction
  6. The offering on this website is available to South African clients only.

  7. Return and Refunds policy
  8. The provision of goods and services by Sanguine Spa and College is subject to availability. In cases of unavailability, Sanguine Spa and College will refund the client in full within 30 days. Cancellation of orders by the client will attract a 50% administration fee.

    (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

  9. Customer Privacy Policy
  10. Sanguine Spa and College shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

  11. Payment options accepted
  12. Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Sanguine Spa and College bank account, the details of which will be provided on request.

  13. Card acquiring and security
  14. Card transactions will be acquired for Sanguine Spa and College via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  15. Customer details separate from card details
  16. Customer details will be stored by Sanguine Spa and College separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

  17. Merchant Outlet country and transaction currency
  18. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  19. Responsibility
  20. Sanguine Spa and College takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  21. Country of domicile
  22. This website is governed by the laws of South Africa and Sanguine Spa and College chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

  23. Variation
  24. Sanguine Spa and College may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  25. Company information
  26. This website is run by Sanguine Spa and College (private company) based in South Africa and with registration number 2011/007845/07 and Michéle Cronjé (Director).

  27. Sanguine Spa and College contact details
  28. Company Physical Address: 4 Sunningdale close, King George Park, George, 6530 Email: college@sanguinewellness.co.za Telephone: 044 873 4513

Contact Details

044 873 4513

072 227 5969

Sunningdale Close
George, South Africa